FlightGlobal Services Agreement - Terms and Conditions
You the Customer (the entity or person listed in the sign up form) acknowledge and agree to be bound by the terms and conditions of this FlightGlobal Services Agreement (this "Agreement") between Customer (also called "you" and "your") and FlightGlobal, Inc. ("FlightGlobal"). If for any reason you do not agree to be bound by each and every term of this Agreement, you should exit the license process.
FlightGlobal grants you a non-exclusive, nontransferable and terminable license to use the FlightGlobal APIs (the "FlightGlobal Services") and the information provided therein (the "FlightGlobal Data"), upon your acceptance of this Agreement. Individuals working as employees or contractors hired by Customer are called "Customer Users" in this Agreement.
- Allow the FlightGlobal Services to be used by any number of simultaneous licensed Customer Users, using the same Company account, but solely for the benefit and purposes of Customer.
- Integrate the FlightGlobal Data into your applications, for presentation to third-party users.
You may not:
- Redistribute data received from any single query to multiple devices.
- Cache data received via the FlightGlobal Services for a period longer than three (3) days.
- Lend, rent, sell or grant sublicenses, leases or other rights to access the FlightGlobal Services.
- Sell, sublicense, or otherwise transfer any part of the FlightGlobal Data received through the FlightGlobal Services to third parties, except as permitted above.
- Use the real-time flight data in conjunction with or as a backfill to data sourced from any other real-time flight data provider, without the written permission of FlightGlobal.
- Reverse engineer, disassemble, or decompile the FlightGlobal Services, any password or security device used with the FlightGlobal Services, or make any attempt to discover the source code or scripts used to provide the FlightGlobal Services.
- Modify the FlightGlobal Services or the FlightGlobal Data or any security devices without the written permission of FlightGlobal.
- Remove any FlightGlobal or third party names, trademarks, copyright notices or other proprietary rights notices.
- Use the FlightGlobal Services or the FlightGlobal Data in any way that may infringe any copyright or proprietary interests of FlightGlobal or FlightGlobal' third-party data providers, or any other third parties.
- Use the FlightGlobal Services or the FlightGlobal Data (including historical data) for any passenger rights claims actions, for example actions pursuant to EU Regulation 261/2004.
All costs associated with Customer's accessing and supporting the FlightGlobal Services shall be the sole responsibility of Customer. Customer will establish and enforce reasonable procedures to ensure that Customer can control and account for access to and use of the FlightGlobal Services by Customer Users. FlightGlobal may collect, retain, and use data and information regarding Customer and Customer Users who use the Service. FlightGlobal may only use and disclose any personally identifiable information about Customer Users for FlightGlobal' own internal purposes.
SERVICE LEVEL AGREEMENT
Availability. The FlightGlobal Services will be available at least 99% of the time each month. The following will not be counted as an availability outage: an outage that continues for an hour or less that FlightGlobal fails to identify and which Customer fails to report to FlightGlobal within three business days, or an outage resulting from maintenance by FlightGlobal for which Customer receives an advance notice. FlightGlobal shall maintain the ability to perform software updates and system maintenance without taking the system offline, through the use of redundant hardware.
Monitoring and Support. The FlightGlobal infrastructure shall be monitored 24x7 via a variety of automated mechanisms that continually check the health of the overall system and subsystems.
Marketing. Neither party shall make any public statement, press release, or other announcement relating the existence of this Agreement without the prior written approval of the other party.
FlightGlobal Branding. If Customer publishes FlightGlobal Data via a public Web site, Customer shall carry a "Powered by FlightGlobal" or similar logo on FlightGlobal-related Web site pages. The FlightGlobal logo will include a link to a site designated by FlightGlobal.
OWNERSHIP AND USE OF SERVICES AND DATA
Ownership and Use of FlightGlobal Services. Customer acknowledges the FlightGlobal Services and documentation are owned by and shall remain the exclusive property of FlightGlobal. No rights in the FlightGlobal Services and documentation are granted or conveyed by FlightGlobal other than the limited right to use them as set forth in this Agreement.
Ownership and Use of FlightGlobal Data. Customer acknowledges that all FlightGlobal Data provided or available to Customer or Customer Users through the FlightGlobal Services is owned either by FlightGlobal or by FlightGlobal' third-party data providers and that neither Customer nor Customer Users shall acquire any ownership or interest whatsoever in such data.
Confidential Information. The parties acknowledge that, in the course of their dealings hereunder, each may acquire Confidential Information about the other. For the purposes of this Agreement, "Confidential Information" means any information in tangible form marked as such at the time presented to the other party, excluding information in the public domain or developed independently by the receiving party hereunder.
Nondisclosure and Nonuse. Each party agrees (i) that it will not disclose to any third party or use any Confidential Information disclosed to it by the other except as expressly permitted in this Agreement and (ii) that it will take all reasonable measures to maintain the confidentiality of all Confidential Information of the other party in its possession or control, which will in no event be less than the measures it uses to maintain the confidentiality of its own information of similar importance.
Permitted Disclosures. Notwithstanding the foregoing, each party may disclose Confidential Information (i) to the extent required by a court of competent jurisdiction or other governmental authority or otherwise as required by law or (ii) on a "need-to-know" basis under an obligation of confidentiality to its legal counsel, accountants, banks, and other financing sources and their advisors.
DISCLAIMER, LIMITATION OF WARRANTIES AND LIABILITY
Warranties. Each party warrants that (a) it has the full power and authority to enter into this Agreement and to perform the obligations contained in this Agreement, and (b) its entry into, and performance under this Agreement, will not violate any law, statue or regulation or result in a breach of any material agreement or understanding to which it is bound.
No Performance Warranties. The FlightGlobal Data available through the FlightGlobal Services has been compiled from various sources, and FlightGlobal disclaims all responsibility for checking and verifying that the FlightGlobal Data is 100% accurate. Consequently, FlightGlobal provides no performance warranties to Customer or to Customer Users, AND IN THE ABSENCE OF SUCH WARRANTIES FlightGlobal SPECIFICALLY PROVIDES THE FlightGlobal SERVICES AND FlightGlobal DATA ON AN "AS IS" BASIS.
General Disclaimer. FlightGlobal DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, QUALITY, AND FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NONINFRINGEMENT, AND ALL IMPLIED WARRANTIES ARISING FROM A COURSE OF DEALING, USAGE, OR TRADE PRACTICE. FlightGlobal ASSUMES NO RESPONSIBILITY AND ACCEPTS NO LIABILITY FOR ANY FAILURE IN TELECOMMUNICATION LINES OR ELECTRIC POWER SOURCES CONNECTING CUSTOMER OR CUSTOMER USERS TO THE FlightGlobal SERVICES. FlightGlobal DOES NOT WARRANT THAT ACCESS TO, OR OPERATION OF, THE FlightGlobal SERVICES OR THE FlightGlobal DATA WILL BE UNINTERRUPTED OR ERROR-FREE OR THAT ANY ERRORS WILL BE CORRECTED.
Limitation of Liability. IN NO EVENT SHALL FlightGlobal, OR ITS OFFICERS, DIRECTORS, OR EMPLOYEES, BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES (INCLUDING DAMAGES FOR LOSS OF BUSINESS, LOSS OF PROFITS, OR THE LIKE), WHETHER BASED ON BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE), BREACH OF WARRANTY, OR OTHERWISE, EVEN IF THE OTHER PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND EVEN IF A REMEDY SET FORTH HEREIN IS FOUND TO HAVE FAILED ITS ESSENTIAL PURPOSE. THE AGGREGATE LIABILITY OF FlightGlobal FOR ALL DAMAGES, INJURIES, AND LIABILITY INCURRED BY CUSTOMER, ANY CUSTOMER USER, AND ALL OTHER PARTIES IN CONNECTION WITH THIS AGREEMENT SHALL BE LIMITED TO AN AMOUNT NOT TO EXCEED US$1,000.
Exclusive Remedy. In the event the FlightGlobal Services do not operate as represented on the FlightGlobal Developer Center, FlightGlobal will make commercially reasonable efforts to correct the problem upon receiving notice of it. If FlightGlobal cannot reasonably remedy the problem, then Customer will be notified and may terminate this Agreement in accordance with the termination provisions below. This remedy is the sole remedy available to Customer.
FlightGlobal Indemnity of Customer. FlightGlobal shall indemnify and defend Customer and its officers, directors, agents, and employees against any action, judgment, liability, loss, cost, or damage (including attorneys' fees) resulting from third-party claims arising exclusively from FlightGlobal' unauthorized use or release of the FlightGlobal Data.
Customer Indemnity of FlightGlobal. Customer shall indemnify, defend, and hold FlightGlobal and its officers, directors, agents, and employees harmless against any action, judgment, liability, loss, cost, or damage (including attorneys' fees) resulting from third-party claims arising exclusively from any violation by Customer or a Customer User of the restrictions set forth herein on use of the FlightGlobal Services or FlightGlobal Data contained therein.
TERM AND TERMINATION
Term. The term of this Agreement shall commence on the date on which you complete the account sign-up process and complete a transaction to purchase a FlightGlobal Services plan. This Agreement shall remain in effect until such time that your FlightGlobal Services plan is terminated.
Customer's Termination Rights. Customer may terminate this Agreement for breach following FlightGlobal' receipt of written notice of a breach, provided such breach has not been cured. In the event of such termination, or if FlightGlobal has voluntarily terminated the Agreement, Customer shall be entitled to a pro rata return of amounts paid. This refund is the sole monetary remedy available to Customer as a result of any alleged service failure or FlightGlobal termination. In all other cases, Customer shall not be entitled to a refund of any amounts paid, regardless of level of FlightGlobal Services usage.
Entire Agreement; Severance. This Agreement is the complete and exclusive agreement between the parties with respect to the subject matter hereof, superseding any prior agreements and communications (both written and oral) regarding such subject matter. Each separate provision or term herein shall be treated as a separate and independent "clause," and the unenforceability of any one clause shall in no way impair the enforceability of any of the other clauses herein. The parties agree that should a court determine that any clause hereof is unenforceable, then the court may strike only that clause and interpret the Agreement without such unenforceable clause in order to give effect, to the fullest extent permissible, to the intentions of the parties manifested in such unenforceable clause.
Modifications; Waiver and Amendments. This Agreement may only be modified, or any rights under it waived, by a written document executed by both parties. No waiver of any breach or default shall constitute a waiver of any other or subsequent breach or default. Notwithstanding the foregoing terms, FlightGlobal may alter, modify or substitute Company IDs, passwords, or any other device or method used for controlling access to the FlightGlobal Services and the FlightGlobal Data, at any time, without the consent of Customer or Customer Users, by giving reasonable notice to Customer of such change.
Assignment. Neither party may assign this Agreement, in whole or in part, without the other party's written consent (which shall not be unreasonably withheld), except that no such consent will be required in connection with the assignment to a legal successor in interest that assumes all obligations hereunder as part of (i) a merger, reorganization, or sale of all, or substantially all, of such party's assets or (ii) either party's assignment or delegation of its rights and responsibilities hereunder to a wholly owned subsidiary or joint venture in which the assigning party holds an interest. The assigning party in any authorized assignment without consent shall be required to provide reasonable notice to the other party, and in all events not less than five (5) business days' notice. Any attempt to assign this Agreement other than as permitted above will be null and void.
Governing Law. The validity, construction, and performance of this Agreement shall be governed by the laws of the state of Oregon, without reference to conflict of laws principles.
Notices. Any notice under this Agreement will be in writing and delivered by a message accessible in the Customer’s account in the FlightGlobal Developer Center, by personal delivery, express courier, confirmed facsimile, confirmed email, or certified or registered mail, return receipt requested, and will be deemed given upon personal delivery, one (1) day after deposit with express courier, upon confirmation of receipt of facsimile or email, or five (5) days after deposit in the mail. Notices will be sent to a party at its contact address set forth in this Agreement or such other address as that party may specify in writing pursuant to this Section.
Independent Contractors; No Agency. The parties are independent contractors and will have no power or authority to assume or create any obligation or responsibility on behalf of each other. Notwithstanding any public references to a "partnership", this Agreement does not, and shall not be construed, to create or imply any partnership, agency, or joint venture.
Force Majeure. Any delay in or failure of performance by either party under this Agreement will not be considered a breach of this Agreement and will be excused to the extent caused by any occurrence beyond the reasonable control of such party, including, but not limited to, acts of God, power outages, telecommunication system failures, and governmental restrictions.
No Third-Party Beneficiaries. The provisions of this Agreement are intended solely for the benefit of Customer and shall create no rights or obligations enforceable by any other party unless such beneficiaries are expressly set forth in an amendment hereto.
I, A CUSTOMER USER AUTHORIZED TO LEGALLY BIND CUSTOMER TO THIS FlightGlobal SERVICES AGREEMENT, ACKNOWLEDGE THAT I HAVE READ THE FOREGOING TERMS OF THIS AGREEMENT AND I INDICATE THE INTENTION OF CUSTOMER TO BE LEGALLY BOUND BY THIS AGREEMENT.